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Contact Information
244-246 Kirkdale
London SE26 4NL

Voice: 020 8676 8333
Fax: 020 8659 8529
E-mail: sales@floorzoneuk.com
 

Terms and Conditions

 
In these Terms and Conditions of Sale the following words and expressions shall have meanings hereby assigned to them except where otherwise stated:-

(a) 'Company' means FLOORZONEUK LIMITED, or any wholly owned subsidiary limited Company thereof (hereinafter referred to as the Company); (b) 'Buyer' means the person, firm or company who places an order with and/or accepts an offer of the Company for the purchase and/or supply of any goods (hereinafter referred to as the Buyer); (c) 'Goods' means the products supplied or to be supplied by the Company.

Together with the completed order form, these terms and conditions constitute the entire and only agreement between us in relation thereto. The Company’s acceptance of the Buyer’s order by delivery/release of the Goods constitutes a legally binding contract between us on these terms and conditions. Any additional or amending terms or condition shall be ineffective unless the Company expressly assents to the same in writing and endorses the same on the face hereof.

Drawings, photographs, layout and style are considered the property of the Company. Reproduction in whole or in part is strictly prohibited without written permission. Owing to the nature of digital photography and other such media, the products shown on the Company’s website and in any accompanying media may differ slightly in proportion and colour. Our products are derived from natural sources and so are subject to natural variations in colour, shade and general appearance.

Advice, information and opinion given by any employee or agent of the Company are given without legal responsibility. Any recommendations or suggestions made by the Company relating to the use of Goods, whether in technical literature or in response to a specific enquiry is made in good faith, but it is for the Buyer to satisfy himself of the suitability of the Goods for their particular purpose, and shall be deemed to have done so.

Goods will be invoiced at the prices current at the time of placing an order. The price will be as set out in the order form. Unless the Buyer has entered into a credit agreement with the Company the purchase price of the Goods must be paid before the Goods are released or delivered to the Buyer. Any cheque given by the Buyer to the Company in payment shall not be treated as payment until the cheque has been cleared. Cheques can take up to ten working days to clear thus delivery or collection cannot be before confirmed clearance of the cheque. The cost of fitting the Goods ordered by the Buyer is not included within the price unless specifically so stated in the order form.

The property in and title to the Goods supplied by the Company shall remain within the Company until; a) the Buyer shall have paid the price plus VAT in full; and b) no other sums whatever shall be due from the Buyer to the Company. Immediately prior to dispatch of the Goods to the Buyer, title in the Goods will pass to the Buyer.

The Company shall have the right at any time to repossess the Goods sold by it to which title shall not have passed and the Company shall have the right to resell the same or to use the Goods as it thinks fit. For that purpose the Buyer shall give the Company access and the Company shall be entitled to enter any premises in which the Goods may then be situated.

Unless the Buyer wishes to collect the Goods, the Company will deliver them in accordance with the Buyer’s order. It is the Buyer’s responsibility to ensure that the Goods can be delivered to the address provided by the Buyer. Goods will not be left with neighbours. If the Buyer refuses to take delivery of the Goods within two months after the Company has asked the Buyer to take delivery, the Buyer will be charged storage charges at a minimum rate of £ 20.00 per week dependant upon volume of the Goods. If the Buyer refuses to accept delivery for more than six months after being requested to accept delivery, the Company will assume that the contract between us is at an end, after giving the Buyer fourteen days notice in writing. If the Buyer has paid for the Goods in full the Company will then resell the Goods and pay to the Buyer the sale proceeds less the cost of storage. If the Buyer has paid a deposit the Company will keep the deposit, resell the Goods and claim any losses arising from the sale and cost of storage from the Buyer.

The Company shall not be liable for damage or injury caused by the Goods. The Company shall not be liable for any consequential loss caused by its failure or delay in supplying the Goods, whether the loss arises from the actions or from the omissions of the Company, its employees, agents or subcontractors. The liability of the Company shall not be extended by any oral agreement express or implied between the Buyer and the Company, their servants or agents.

Where any of the Goods are returned within a reasonable period of time (3 days) and are deemed to be not faulty, are as described and are fit for purpose, a 40% handling charge will be levied. (Please note, Goods may only be returned if in the same condition, quantity, packaging as supplied by the Company)

Where fitting of the Goods is not undertaken by the Company, the Buyer shall be responsible for fitting in accordance with the Company’s instructions and shall ensure that such instructions have been obtained from the Company. Failure to fit the Goods in the manner prescribed in the instructions supplied with the Goods will invalidate the Company's responsibility for damage caused to or by the Goods.

The Buyer may cancel his order by giving us notice of cancellation within 7 days of the date of purchase. Such notice may be given by mail, or faxing the number or address of the Company set out on the order form. If the Buyer wishes to cancel because of any problem with the Goods, please notify the Company of the problem at the time of cancellation. On cancellation, the Buyer must return the Goods to the Company at the Buyer’s cost unless the Goods are being returned because they are faulty, incorrect or because of unsuitable substitution by the Company, in which case the Company will meet the cost of return.

Orders for Goods made or cut specially to order cannot be cancelled. Where goods are purchased online from the Company website, reference should be made to the Consumer Protection (Distance Selling) Regulations 2000 regarding the Buyer’s rights to cancellation of a contract formed with the Company, and the said Regulation is to be referred to, concerning Consumer Protection and online trading.

The sale, including these Terms and Conditions, shall be governed and construed in accordance with the laws of England.